FAQ
What is your return policy?
Because our items are made to order for your dark aesthetic, all sales are final. We don’t accept returns or exchanges for sizing issues, second thoughts, or changes of style.
If your item arrives damaged, defective, or frightfully incorrect, contact us within 7 days so we can make it right with a replacement or refund.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Checkout is secure and encrypted to protect your bones and your data.
Can I modify or cancel my order after placing it?
Contact us within 12 hours if you need changes. After processing begins, modifications may not be possible.
Do you ship internationally?
Yes, we ship to many realms worldwide. Shipping rates and delivery times are calculated during checkout based on your location.
How long does shipping take?
- U.S. orders:7–15 business days after processing.
- Typically arrive within 10–30 business days, depending on your location and customs.
Please note: delivery times may be longer during peak seasons or due to postal delays.
Can I track my order?
Absolutely. Once your order is shipped, we’ll send a tracking number via email so you can follow your package every step of its graveyard journey.
How do I find my size?
Each product page includes a detailed size guide. Need extra help? Get in touch and we’ll assist you from head to toe… Or bone to bone.